TM
Thompho M

1 reviews | Active since Oct 2020

20 Oct 2021, 16:09

Not being able to do payment

I woke up this morning trying to do payment and cash send but can't find my account on my app and can't perform cash back

0
Replies (3)
TM
Thompho M's update20 Oct 2021, 16:30
Reviewer Update
I just found out that I can't do payment and my app is not showing my account and I don't remember entering wrong password. And I need to use my app
Capitec Bank
Capitec Bank's reply20 Oct 2021, 17:06
Official
Good day  Thompho Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank 

Best regards,

TM
Thompho M's update23 Oct 2021, 11:56
Reviewer Update
It's been 3days now and I was told someone reported my account and I have to go to do avdavit and I don't know anything about it and I'm always at work

So disappointed