GM
George M

1 reviews | Active since Apr 2020

13 Feb 2024, 20:04

Not assisted by call centre

Wow, 🤯 I just logged a call with Capitec trying to get assistance with account being ****med by these debit orders and nobody was willing nor keen assist me. Am shocked as this a bank whose supposed to keep my. Money safe.the lady a spoke to even rushed me in order to get call done quickly.am really thinking changing banks after so many years.

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Feb 2024, 20:55
Official
Good day George 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank