PH
Paul H

1 reviews | Active since Mar 2009

31 Mar 2024, 18:04

Not all you your "lower income" target market are idiots

Impleting a global blovk on your customers debit and credit card (PayPal, Apple Pay etc) might be funny to your call centre staff when your customers cannot transact using their money, but it's not funny to me.

Your call centre is a joke, your bank is a joke. Your prey on a lower-income customer base and you think your can treat everyone like they're idiots.

As soon as your first branch opens on the net business you have lost me as a a customer. Dont bother replying.

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Apr 2024, 09:44
Official
Good day Paul  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards 
Capitec Bank