Not all clients are valued at My Capitec Branch

I just got back from Capitec sesfikile square Daveyton...ATM not working for deposits yet they let you stand on the q so that you can see it for yourself that its not working, after that you have to go stand in another q to deposit at the teller ok fine iv been in line the whole day i understand, I approach one of the guys to tell him that y dont they warn us that the atm isnt working instead of having us to stand on the atm q and another q inside the branch...this was the answer " thats not my problem i work i side and not at tje atm" so if u no longer value us pls let us know so we can take our business elsewhere...my whole family is with Capitec but i guess maybe we are no longer of value to you...yes i dont deposit millions but im sure that every cent counts when running a business...please advise if your bank still needs us or not...That guy was so rude. Even saw him remove his name tag but ill go get his name as im not happy at all. This is not on guys...please hire people who are passionate about their jobs. We run our small businesses for a living yet when we get such treatment it hits hard in the heart cos Capitec has been the most affordable bank for me where else must i go.

Regards Charles Macamo