Not accepting proof of address

I went to open a child bank account at Alberton and i was my proof of address is a copy because it was printed in black and while. I tried to explain to this beautiful face lady for nothing and she taken it to his Superior who said they they accept it because is in black and white. <br> Ekurhuleni allows us to register on Siyakhokha website and get our statement from there, the business needs to understand that we dont get posted statement and what they want they won't get it.<br> I will print the same statement in colour and setlaela Sa staff Sa hao BA tla se nka. You need to change the way you do business and be relevant.