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renaldo G
1 reviews | Active since Dec 2021
06 Dec 2021, 16:49
not a banks @@S
have 2 problems with them made an online application for a loan got an offer and thy told me to visit the bank took a day of work went there with the required docs only to get there and they changed from 1 pay sip to 3 I also made received a refund to my capitec card from a online shopping platform and they refuse to pay the money to my card
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Replies (7)
Capitec Bank's replyOfficial
06 Dec 2021, 17:19Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply06 Dec 2021, 17:19
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
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renaldo G's updateReviewer Update
08 Dec 2021, 08:451 business day has passed still no response
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renaldo G's update08 Dec 2021, 08:45
Reviewer Update
1 business day has passed still no response
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renaldo G's updateReviewer Update
08 Dec 2021, 08:48and can you at least make an attempt to the email i send
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renaldo G's update08 Dec 2021, 08:48
Reviewer Update
and can you at least make an attempt to the email i send
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renaldo G's updateReviewer Update
08 Dec 2021, 10:21*reply
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renaldo G's update08 Dec 2021, 10:21
Reviewer Update
*reply
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renaldo G's updateReviewer Update
09 Dec 2021, 09:00what should've been a simple transaction just a refund back to my card authorized by the foreign company my uncle does a lot of this transactions and never did he have any trouble with fnb, capitecs just not fit to provide any kind of service so consider this when looking to open an account with them
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renaldo G's update09 Dec 2021, 09:00
Reviewer Update
what should've been a simple transaction just a refund back to my card authorized by the foreign company my uncle does a lot of this transactions and never did he have any trouble with fnb, capitecs just not fit to provide any kind of service so consider this when looking to open an account with them
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renaldo G's updateReviewer Update
15 Dec 2021, 10:31they referred me to the relevant department , i send them a question they told me they would get back in 3 days that was 6 days ago
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renaldo G's update15 Dec 2021, 10:31
Reviewer Update
they referred me to the relevant department , i send them a question they told me they would get back in 3 days that was 6 days ago
Capitec Bank's replyOfficial
18 Feb 2022, 21:19Hi renaldo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:19
Official
Hi renaldo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank