Not a bank ... this is a circus

I unfortunately fimd myself of the opinion that Capitec is the worst excuse for what they call a bank. The staff are clueless. Every branch and even customer service gives disconbobulated information. Carc works in every ATM except a Capitec ATM but I am told the card is the problem (even 6 weeks after being replaced) and am given costs ranging from R65 (customer service telephonically) to R185 in branch. In branch I am told a statement will cost R18 and am then charged R18 per page, even pages with no information on. Imho these guys are rip-off artists. I left my previous bank because of inconsistencies but these guys take the cake by miles. Two years down the line and still sitting with unresolved issues where I am referred from customer services to a branch and visa versa. Truly unbelievable that thos is called a business ... Imho its a circus and nobody there seems to know what is going on. App requests one to take a selfie regilarly which fails consistently. They cannot resolve this and I am refered to yhe government dwpartment of internal affairs ... *** ... No permission requested for provided anywhere to use my ID photo (which is 40 years old) for thos purpose, also never disclised anywhere. Boarderline ***** imho. Good luck if you choose them... Imho you will quickly regret your decision.