CG
Clarke G
1 reviews | Active since Jun 2009
01 Dec 2020, 09:40
Not a bank for a travelling customer
Abroad and cannot log into banking app. Unable to verify banking app as lost SIM card and contacted customer care seems as though nothing can be done. Poor poor service for a bank and any customer that travels. Emailed are not rep**** to from customer care. Calling customer care entitles 40mim wait time and being abroad is costly. Poor poor bank and derive - a no go
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Replies (2)
Capitec Bank's replyOfficial
01 Dec 2020, 12:01 Good day Clarke
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Dec 2020, 12:01
Official
Good day Clarke
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
CG
Clarke G's updateReviewer Update
01 Dec 2020, 12:02And how will they contact me ???
CG
Clarke G's update01 Dec 2020, 12:02
Reviewer Update
And how will they contact me ???