Nosiphiwo

I deposited R10500 at Capitec atm today in Tygervalley centre, but the atm jammed while it was processing the deposit, i did not recieve a slip or anything i just said transaction has been cancelled, i called capitec call centre and i spoke to 4 consultants but they are very rude, now they tell me there's nothing they can do i must wait for 48 hours and they dont promise anything whether i will be refunded or not, please assist i am so dissapointed as i need to use the money ASAP to pay my other accounts