LB
Lizandre B
1 reviews | Active since Oct 2022
30 Oct 2022, 09:55
Normal pattern of problems
There has been a situation where I deposited an amount of R600 and that money has not yet been deposited into my account and I have been trying to receive some assistance regarding that issue and they are refusing to assist me to get my money back. They are refusing to check the cameras or do anything to assist me into getting back my momey.
This is not the first time I have heard or been in a situation like this . A situation where i lose money and them refusing to assist me into getting it back.
They are extremely rude and I'm tired of struggling with assistance from this bank and the employees.
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Capitec Bank's replyOfficial
31 Oct 2022, 06:38Good day Lizandre
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,
Capitec Bank's reply31 Oct 2022, 06:38
Official
Good day Lizandre
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,