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Patrick M

1 reviews | Active since Dec 2013

11 Nov 2022, 02:16

Nonsense cards from capitec

Just a quick one, seriously thinking of switching away from capitec, have nothing but issues with their cards and online payments Tried to make an important booking , but because of capitec lost out on flight deals as their card declined all the times I tried Price was under the limit , the info was correct, money in the bank, yet it declined all the time ..online should be active as I've been in on a number of occasions so why is it off again But they ate continously causing trouble at the shops aswell Really angry ..tired of this nonsense

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Replies (2)
Capitec Bank
Capitec Bank's reply11 Nov 2022, 06:42
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Patrick M's update28 Nov 2022, 23:36
Reviewer Update
I would like to say faith restored in capitec and we shall see as I venture to the uk on holiday where they promised my card will work