1 reviews | Active since Mar 2017
Non verification of bank details on transacting within the same bank- Capitec *****
Capitec bank only has interest on clients that are ********. On the 9th September 2019, i was ****med by one of Capitec account holders whilst trying to buy Bitcoins from Luno company. The foreigner that worked with this Capitec account holder hacked into my details and phoned pretending to be from Luno account, and provided me with an account in the name of E Luno, account no. ***, i will put these details here because i hate these foreign ******** working with foolish South Africans. I was provided banking via an SMS, and on discovering that, i have been ****med R 7 500.00, i phoned Capitec bank and also wrote to their forensic department and i was told old the money has been withdrawn. I opened a case at Amanzimtoti, police station and the cop dealing with the case manage to do the Section 205 Subpoena which is served by the South African Police Services (SAPS). The details provided by Capitec depicted that, the account name did not match the account number. How does a transaction go through if details do not match. Does Capitec not do bank verification on accounts. I am also Capitec account holder and was paying another Capitec holder, who they say, they are protecting but i already know it is Thulisile Buthelezi, from Mpumalanga. Does Capitec, only protect ********** clients. I created this beneficiary and made a payment, surely, the system, should have seen the details do not match and rejected the payment. I have seen reviews on Capitec and very disappointed on the safety of banking with them. The forensic department have not answered me on why the verification was not done when the transaction was within the same bank. Is someone getting a share of this *****, or this is a no to go bank.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
This is promoting more and more crime for South Africans, as most of these crimes are created by Foreign experts in cybercrime.
I hope these banks learn to protect their clients in this day and age of cybercrime, otherwise, we might as well put our money under our mattress , than being victims of banking crime.
Why are we required to produce documents to open accounts if these documentation does not help to reduce crime in banking. I might have lost 7500.00, but some people will lose more if the way banks operate is not reviewed. It looks like, it as constitution to promote crime on honest South African, citizens. Aluta continua.
This is promoting more and more crime for South Africans, as most of these crimes are created by Foreign experts in cybercrime.
I hope these banks learn to protect their clients in this day and age of cybercrime, otherwise, we might as well put our money under our mattress , than being victims of banking crime.
Why are we required to produce documents to open accounts if these documentation does not help to reduce crime in banking. I might have lost 7500.00, but some people will lose more if the way banks operate is not reviewed. It looks like, it as constitution to promote crime on honest South African, citizens. Aluta continua.
Please refer to our telephonic conversation.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Please refer to our telephonic conversation.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
