HK
Helen K
1 reviews | Active since Apr 2023
03 Apr 2023, 15:25
Non existent banking security
For the last 2 weeks I keep getting -R3 everyday because of ‘international debit card declined’. Long ago the same happened. When I phone they tell me I must get a new card or contact the international company. (Like that’s going to work) So I got a new card and last week it just happened again. This is ridiculous!!! I’m not going to get a new card every month at R70 per card just because your security is below standard! Please sort this out or I’m going to sue and go to a new bank!!
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Replies (1)Capitec Bank's replyOfficial
03 Apr 2023, 18:58Good day Helen
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Apr 2023, 18:58
Official
Good day Helen
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
