EB
Elaine B

1 reviews | Active since Jul 2013

27 May 2015, 11:52

non Authorised debit order

This morning i revived a sms form Capitec saying that R399.00 has been deducted off my account from an unknown source. <br> I phoned the call center and revived no help from them the lady who assisted me did not even take my details and just said go to the branch , She did not even give a half an attempt to help me .<br> <br> <br>

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 May 2015, 13:05
Official
Hello elaineb074,

I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank