Nomfefe is useless

Nomfefe in the complaints department is just as useless as the ***** department. She says that she has been trying to phone me but has had no luck of getting through and even after giving her a different number, I still get no calls from her. She has been ignoring my emails for week now. Capitec should really consider getting staff that are more trained and know how to deal with clients. This is unacceptable service.