FW
Fiona W

1 reviews | Active since May 2021

07 Jul 2023, 16:00

No way to contact Capitec Forex Department

I have been trying since yesterday to speak to someone in the Forex Department but the number is never answered. The customer care line is always 'busy' and cuts. I have had no response to an urgent email. The WhatsApp service takes me on a never-ending loop. No response to my Facebook comment aside from a reply from a suspicious reply from a bot. No reply to a Twitter message. Does Capitec even exist?

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Jul 2023, 08:15
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank