No Value for long term Customer

Item: Capitec Bank
Rating: 1
Author: CHRISTOPHER C

Been a customer for years but no appreciation

Income clearly visible and can be verified but unable to apply for other products

Very Disappointing that my own cant cannot assist me

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

11 Feb 2020, 11:04

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply11 Feb 2020, 11:04

Official

Capitec Bank's replyOfficial

12 Feb 2020, 15:48

Hi CHRISTOPHER C

Thank you for providing me with an opportunity to look into your matter.

Kindly be advised, I've been trying to contact you but you've been unreachable.

Please return my call on the number provided in the SMS sent to your contact number.

Kind regards
Capitec Bank

Capitec Bank's reply12 Feb 2020, 15:48

Official