JM
Johann M
1 reviews | Active since Nov 2014
14 Jun 2023, 11:16
No to Business Banking
I app**** to open a Capitec Business account 4 weeks ago. Completed and returned all relevant documents then on a Saturday got an email which I had to respond to within 24 hours to activate, this did not happen as I do not attend to emails over weekends. 9 phone calls and 8 emails later no-one responded. Stick with Capitec Banking for individuals as they are not yet geared for business banking don't be part of the trial run!
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Capitec Bank's replyOfficial
14 Jun 2023, 11:55Good day Johann Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply14 Jun 2023, 11:55
Official
Good day Johann Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
JM
Johann M's updateReviewer Update
07 Sept 2023, 09:21It is now almost 3 months later and I am still waiting.
Got an email yesterday stating that my account is dormant, I do not have an account!!!
Got an email yesterday stating that my account is dormant, I do not have an account!!!
JM
Johann M's update07 Sept 2023, 09:21
Reviewer Update
It is now almost 3 months later and I am still waiting.
Got an email yesterday stating that my account is dormant, I do not have an account!!!
Got an email yesterday stating that my account is dormant, I do not have an account!!!