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Phindile M

1 reviews | Active since Oct 2018

06 Oct 2018, 06:44

No to bank charges, when you reverse your money because of their negligent.

********** doing as their pleases in their watch.When you reverse your money their going to charge you R40.00,how so because that is their *********** security system. Help me hellopeter that capitec bank mustn't deduct bank charges when I reverse my me money.

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Replies (2)
Capitec Bank
Capitec Bank's reply08 Oct 2018, 09:39
Official

I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply12 Oct 2018, 08:43
Official

Good day

As discussed telephonically, I confirm the matter is being dealt with.

Kind regards
Complaint Management
Capitec Bank