1 reviews | Active since Apr 2018
No thank you Capitec
on the 31 March 2018 I erroneously deposited money into a wrong cellphone number. The number is not working is not working both capitec and my self cannot get hold of the person. however the money is still in the person's account. Capitec says they cannot give me the money because they cant get hold of the person, Basically the wrong person does not know that there is money in their bak account and capitec cant assist to get the money back in this regard. the money will just sit in the bank account of someone who has not been using it for some time and increase the bank balance of capitec as it has been allerged by media that they are running on loan only
I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Ms Mathabatha
I refer to your complaint received via Hello Peter on 04 April 2018. Thank you for bringing this matter to our attention.
I have been trying to contact you to no avail, kindly provide us with a contact number where we can contact you on to finalise the matter.
Kind regards
Capitec bank
Good day Ms Mathabatha
I refer to your complaint received via Hello Peter on 04 April 2018. Thank you for bringing this matter to our attention.
I have been trying to contact you to no avail, kindly provide us with a contact number where we can contact you on to finalise the matter.
Kind regards
Capitec bank