1 reviews | Active since Jul 2017
No t adhering/following debit Order dates, no commitment to repay money taken incorrectly
On several occasions have i had bad experiences with Capitec, just running debit orders, not as per the arranged dates on their system. After they take your money, when you trying to make contact, they either transfer you from one agent to the other, or they want you to visit a branch.
Seems that Capitec just has a constant system problem that they cant fix and their in-competencies is becoming an issue, and is wasting a lot of time and costing you money.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank