MH
Maryke H
1 reviews | Active since Dec 2009
23 Mar 2015, 14:55
NO SUPPORT IN FOREIGN COUNTRY
Currently in Xi'an. Due to language problem miss_inserted pin more than 3 times. Soft block was app****. Nos provided at the general no for release of block just keep on playing tape. Tried various times without success. Sometimes phone is even picked up and put down. Stuck without cash and cannot present card for payment. Do not know how I am going to pay for all unproductive calls. If someone is listening please phone @+*** keeping time difference in mind or else sms no I can call without holding on, to my cell. Desperate!
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Replies (1)Capitec Bank's replyOfficial
24 Mar 2015, 07:52Hello MarykeElsa,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply24 Mar 2015, 07:52
Official
Hello MarykeElsa,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
