SM
Sonke M

1 reviews | Active since Jul 2020

04 Mar 2022, 06:27

NO SUCH THING AS AN "IMMEDIATE CAPITEC PAY". JUST A **** TO GET MAX MONEY FROM MEMBERS

I am actively speaking g out against capitec and as of the end of March moving to FNB. I transferred money yesterday to FNB account from Capitec using the immediate pay option. Even today 06h30 the money has not cleared yet the additional 7 Rand has been taken. Capitec takes its members for fools. Imagine an easy R7 x 1 000 000 minimum.

Knowing that a significant majority of your users are black, i think this **** immediate pay is a means to rob people of their hard earned money. We have bonds to secure with that money you ******s.

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Mar 2022, 06:28
Official
Good day Sonke 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
SM
Sonke M's update08 Mar 2022, 10:02
Reviewer Update
I would like to apologize for this comment. A friendly consultant from capitec called me and explained to me that my transaction was not immediate and that's why it took forever to reflect. I didn't select the immediate payment option. So it's all my fault. Not capited. Thanks for the call and explanation