FR
Frans R

1 reviews | Active since Jul 2011

28 Jan 2025, 08:52

No Such Thing

Hallo Capitec i would like to ask since when have i app**** for a payment break there was an amount of R 191 you tried to deduct before my salary was paid and i had to make an arrangement to pay that. I did not make a payment arrangement

0
Replies (4)
FR
Frans R's update28 Jan 2025, 08:54
Reviewer Update
I completed the contract to include the R 191 but this is not a payment break
FR
Frans R's update28 Jan 2025, 08:55
Reviewer Update
I requested a longer term to pay my credit card no feedback was received that was also not a payment break
Capitec Bank
Capitec Bank's reply28 Jan 2025, 10:37
Official
Good day Frans, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
FR
Frans R's update29 Jan 2025, 17:21
Reviewer Update
Nowhere on the contract it states anything about a payment break as on my banking app i requested a longer term not a break