OB
Ockert B
1 reviews | Active since Nov 2021
06 Dec 2021, 16:19
No success of creating benificiary via online banking
I can not create a online beneficiary via Mozilla Firefox, Microsoft Edge or Google Chrome. When I called the bank, the only response I reveived is I must re-install Windows 10 on my pc. I tested it on other pc's as well with no success!! On my banking app it is possible to create a benificiary. I am so dissapointed in Capitec.
Stay away. Other bank are more willing to assist.
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Replies (2)
Capitec Bank's replyOfficial
06 Dec 2021, 17:18Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply06 Dec 2021, 17:18
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 21:18Hi Ockert
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:18
Official
Hi Ockert
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank