ES
Eunita S
1 reviews | Active since May 2022
26 Sept 2024, 09:37
no settlement quote
Capitec is giving me a horrible time while trying to settle my account. I went into a branch and advised that I needed a settlement quote, and they advised that I needed to call into Capitec instead to get assistance with a quote. I called in a got no help again, I was advised to go to the WhatsApp chat for a settlement quote. I chatted to Neo on WhatsApp, and he advised that I need to go into a branch for assistance. What a full circle moment, Capitec has been horrible.
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Capitec Bank's replyOfficial
26 Sept 2024, 12:02Good day Eunita
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Sept 2024, 12:02
Official
Good day Eunita
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank