TS
TEBOGO S
1 reviews | Active since May 2011
29 Oct 2021, 10:47
No services
Hi, you capitec branches at Kallfontein and Kaalfontein corner have been under construction for a long time now, I am unable to go to the branch to reverse a debit. This was first reported last month with no solution. Since I cannot do so on my app, please advise how I should go about it.
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Replies (2)
Capitec Bank's replyOfficial
29 Oct 2021, 10:55Good day Tebogo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Oct 2021, 10:55
Official
Good day Tebogo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TS
TEBOGO S's updateReviewer Update
02 Nov 2021, 11:12Hi, I still haven't been assisted or contacted. You branch at Mall of Tembisa was closed as well, ATMS also not working. I wonder if you understand the frustrations we are going through as customers who getting paid a salary through a bank which is not responsive. Please reverse the fund back to my account asap. I will be considering to switch my salary to tymebank to avoid this disspointments.
TS
TEBOGO S's update02 Nov 2021, 11:12
Reviewer Update
Hi, I still haven't been assisted or contacted. You branch at Mall of Tembisa was closed as well, ATMS also not working. I wonder if you understand the frustrations we are going through as customers who getting paid a salary through a bank which is not responsive. Please reverse the fund back to my account asap. I will be considering to switch my salary to tymebank to avoid this disspointments.