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justin G

1 reviews | Active since Aug 2020

19 Jan 2023, 11:53

No Service, Never apply for credit with Capitec Bank

Capitec Bank is by far the worst bank when it comes to credit with no client service when they tell you that they will come back to you dont wait around this will not happen. You will end up phoning them every week with the same questions and you will not get any response from their team leaders or management. my loan was declined due to affordiblity this after it was established that my desposible monthly income is more then the total loan amount..... I have now asked them 5 times to explain their findings so that I can rectify this matter. with absolutely no joy. So thank you for 5 years but my business is going els where...

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Jan 2023, 12:03
Official
Good day Justin 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank