No Service Help with Banking App

<p>I am very disappointed with the bad service that I received from Capitec. I upgraded to a new phone recently and I cannot activate my banking app on my phone. I did all the instructions as indicated and it cannot be activated. I then phoned the call centre for assistance whom was also unable to assist me and just instructed me to go the branch. Going to a branch is not easy for me and I assumed that Capitec can provide telephonic assistance, but they can not. My other banking apps is working fine and the upgrading to a new phone was easy with no hassles, expect for Capitec's app which is faulty and not user friendly at all. I have not been a Capitec client for very long, but I doubt I will be very much longer as I cannot go to the branch for every time I need banking services.</p>