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Herman D
1 reviews | Active since Dec 2011
17 May 2024, 07:42
No service from Capitec Merchant Support
Opened a Capitec Business Account as a requirement to order a Capitec POS card machine. I have phoned and Capitec Merchant Support no less than 10 times and every time I am promised that my "relationship banker" will return my phone call to make the arrangements. No phone call or any contact received whatsoever.
Terrible service received so far. Maybe Capitec should reconsider its entry into the business market.
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Capitec Bank's replyOfficial
17 May 2024, 08:09Good day Herman
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply17 May 2024, 08:09
Official
Good day Herman
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec