No service

Bank that ignores and does not update and sort out their systems! How many more times must I be embarrassed that my card does not work? Why can't I pay for toll gates with my card !!?? Why can't I buy airtime? I joined this bank because it was voted the best business bank a couple of years ago, I don't know how you managed to do that, I think now it is the worst. Reply to your clients when there is a failure in your system, and most importantly sort it out!!!!