LH
Linet H
1 reviews | Active since Jul 2012
14 May 2024, 11:49
No service ad *****ING from clients
Capitec did not even bother to respond - they failed and their potential client should be aware of how they treat their existing clients
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
14 May 2024, 14:09Good day Linet.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 May 2024, 14:09
Official
Good day Linet.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LH
Linet H's updateReviewer Update
14 May 2024, 14:22Does Capitec have another response as this is word forward the same message that was sent before and they did not bother to resolve the matter or contact the client.
LH
Linet H's update14 May 2024, 14:22
Reviewer Update
Does Capitec have another response as this is word forward the same message that was sent before and they did not bother to resolve the matter or contact the client.
LH
Linet H's updateReviewer Update
15 May 2024, 11:34Received an email from Capitec stating that they can not get hold of me. They wont get hold of me as they are using the wrong cell phone number. So they don't just have no customer service but is not even capable to check on their system for the correct cell no or just use the one that is attached to the complaint. Capitec is using one excuse after the other and still fail to provide the service that they are advertising.
LH
Linet H's update15 May 2024, 11:34
Reviewer Update
Received an email from Capitec stating that they can not get hold of me. They wont get hold of me as they are using the wrong cell phone number. So they don't just have no customer service but is not even capable to check on their system for the correct cell no or just use the one that is attached to the complaint. Capitec is using one excuse after the other and still fail to provide the service that they are advertising.