1 reviews | Active since Feb 2017

17 Feb 2017, 16:36

No Service

<p>An inconvenience caused by the bank where I am unable to access my money due to there systems being offline. THIS IS NOT THE FIRST TIME...........Becoming a regular thing from Capitec now and the call centre giving false information when questioning as they promised me after my first call 30min it has been off the whole day now.....</p> <p> </p> <p>BAD!</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Feb 2017, 08:39
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Nondi Tsholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank