EE
Errol E

1 reviews | Active since Feb 2017

07 Jan 2019, 14:26

NO SERVICE

NO SERVICE!! I lodged a complaint on 31 December 2018 at 17h00. Until today I have not received any response from Capitec. I have sent numerous emails requesting a response without success. I have even tried there contact us line twice also without success. Does not seem that they want to do business if this is how they treat customers. I wonder if I will receive a response now, I doubt it.

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Jan 2019, 15:08
Official
Good day 

I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank