1 reviews | Active since Apr 2017

04 May 2020, 11:49

No service

Was at the bank on th 8th of April to submit the claim for unemployment insurance on my loan, after phoning and visiting the bank still no feedback. Mbd phones everyday to find out when i will pay the installment.

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 May 2020, 12:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply11 May 2020, 20:20
Official
Good day 

Feedback was provided. The complaint is closed.

Kind regards
Capitec Bank