TR
Thembi R
1 reviews | Active since Sept 2017
03 May 2023, 07:50
No sense of urgency
I have reported a *****ulent online transaction immediately after receiving an alert. No one has come back to me. This is the 2 ND time round this has happened to me. I have not been contacted. I am not saying am better, but I have entrusted an amount over 200k with capitec but my complaint is no validated. Ths means our money is not safe with them
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Capitec Bank's replyOfficial
03 May 2023, 19:08Good day Thembi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 May 2023, 19:08
Official
Good day Thembi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank