OU
Obviously U
1 reviews | Active since Jan 2022
28 Oct 2024, 12:17
No Selfie
If i could give a worse rating I sincerely would. I have taken this nonsense up with Capitec already, but obviously they don't care.
So here's my complaint: I just want to use my bank as a bank. Your security features should not impede my banking or my privacy. I do not want to take selfies so I can pay my bills. If it is absolutely necessary for some people to have such a ridiculous feature, then at least give me the option to switch it off. Anyway, if and when they put a gun to your head it really doesn't matter what nonsense security features you have
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Replies (1)Capitec Bank's replyOfficial
28 Oct 2024, 13:15Good day Obviously U.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply28 Oct 2024, 13:15
Official
Good day Obviously U.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
