EM
Eunice M

1 reviews | Active since Nov 2017

19 Nov 2020, 06:29

NO ROOM FOR ERROR 79

They don't even deserve a star. I deposited money into the wrong account and I am told they can't reverse it because they can't get hold of the receiver. What nonsense is that? So you can reverse a debit order without them calling the company yet they won't reverse money sent by error. Even though the system shows the deposit and the money reflects on the receivers account. So if receiver doesn't approve then clearly you have just made a donation. This bank is really giving me second thoughts. I was better of at fnb. i don't know why i followed the crowd.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Nov 2020, 07:26
Official
Good day  Eunice

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank