No response /violation/poor grammar.

Item: Capitec Bank
Rating: 1
Author: Justin M

Sent an email enquiry. Got a response 3 days later. Response wasn't to me, but another client. The response is therefore is violation of POPIA. Also loaded with spelling mistakes. Rep**** to them, still had no response at all.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

27 Mar 2023, 06:23

Good day Justin

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards Capitec Bank

Capitec Bank's reply27 Mar 2023, 06:23

Official

Justin M's updateReviewer Update

31 Mar 2023, 17:07

ANOTHER EMPTY BROKEN PROMISE BY CAPITEC BANK. Reference number: ***

My name is Siphesihle, I will be investigating your Business Support service request and aim to resolve this for you by 31/03/2023

QUERY HAS NOT BEEN RESOLVED.

Justin M's update31 Mar 2023, 17:07

Reviewer Update