TW
Tracy-Lee Williams
1 reviews | Active since Nov 2013
16 Oct 2019, 13:03
No response to online applications
So yesterday. I went online app**** for a loan. I'm still considering whether to take it or not as I wanted to speak to a consultant. At the end of the application it said a consultant will be in contact shortly...…. i'm still waiting.
since my online application I keeping getting calls from this number but nobody speaks of the other end ***. I have previous heard such good things about Capitec, but after reading all these reviews. I'm actually really disappointed.
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Replies (2)
Capitec Bank's replyOfficial
17 Oct 2019, 08:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply17 Oct 2019, 08:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Oct 2019, 08:26Good dayAs discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply17 Oct 2019, 08:26
Official
Good dayAs discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
Kind regardsComplaint ManagementCapitec Bank