BN
Bianca N
1 reviews | Active since Oct 2013
28 Mar 2023, 12:33
No Response to complete application
I app**** for credit yesterday 27 March 2023 on the app was pre-approved and stated an agent will contact me but no one contacted me. Today is 28 March still no contact from CAPITEC. Between yesterday and today I spent R50 airtime just to be on hold, was never connected to an agent.
I resorted to capitec whatsapp and was trans8to an agent but still no response. CAPITEC PLEASE TELL ME HOW ELSE CAN I GET HOLD OF AN AGENT OR WHEN WILL I BE CONTACTED??? How am I suppose to complete my application!!!
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Capitec Bank's replyOfficial
28 Mar 2023, 12:38Good day Bianca
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Capitec Bank's reply28 Mar 2023, 12:38
Official
Good day Bianca
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,