AB
Anesca B

1 reviews | Active since Nov 2017

15 Jan 2021, 12:57

No response or feedback

I have been asking the bank to give me an update on the progress of closing the bank account and transfer the money over to the estate late bank account. I have sent all the requested information to you on the 01st of October 2019 and again on the 16th of September 2020.

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 Jan 2021, 13:10
Official
Good day Anesca

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank
Capitec Bank's reply18 Jan 2021, 13:31
Official
Good day Nhlonipho M

Kindly be advised that your complaint has been duplicated.

Please refer to incident ***5 for the outcome of your complaint.

Kind regards
Capitec bank