No response or assistance from Capitec Bank
Friday, 05 November, 2021 & Saturday, 06 November, 2021 & Sunday, 07 November, 2021 & Monday, 08 November, 2021
ACCOUNT NUMBER: ***X
Aangehegte staat verwys:
1. Daar was bedrog op my staat vanaf 02 November 2021 “Online Purchase: Google G. co/helppay# (Card 0503) 2. Daar is 20 transaksies met bankfooie vir R15.18 3. Daar is 20 transaksies met bankfooie vir R15.34 4. Incident no: #***7 5. Francois van Brooklyn Mall tak het vanoggend, Friday, 05 November, 2021 hiermee gehelp. 6. Dit wys ek het 3 self-service statements getrek. Ek het slegs EEN self-service statement getrek. Stel asseblief reg.
Reverse die bedrog geld ASAP en stel die self-service statement gelde reg ASAP.
Lourens Claassen
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Capitec Bank's replyOfficial
09 Nov 2021, 13:07Good day Lourens
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply09 Nov 2021, 13:07
Official
Good day Lourens
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank