1 reviews | Active since Sept 2014
No response on their Online Applications
It is now the second time since last week that I filled in an online request for capitec to phone me back regarding a loan for my studies. No response. I don't even bank with them, and will never think of opening an account if this is what the service is like. What is the point in having an online option to apply for credit, saying someone will phone me back when it DOES NOT HAPPEN??? Very disappointed
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Mziwa Mbedu will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Mziwa Mbedu will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day MISS ZULU
I refer to your Hello Peter review and acknowledge receipt of your complaint.
I have tried to contact you on the number provided, which is the same on Hello Peter as on our system, but unfortunately it was a wrong number.
Please provide us with your latest contact number, or call us on ***.
Your reference number is Incident ***1.
Kind regards
Complaint Management
Capitec Bank
Good day MISS ZULU
I refer to your Hello Peter review and acknowledge receipt of your complaint.
I have tried to contact you on the number provided, which is the same on Hello Peter as on our system, but unfortunately it was a wrong number.
Please provide us with your latest contact number, or call us on ***.
Your reference number is Incident ***1.
Kind regards
Complaint Management
Capitec Bank