SZ
Saffer72 ZA
1 reviews | Active since Mar 2009
06 Jul 2015, 17:42
No response - more than a week later
I emailed a formal complaint to Capitec on 26 June. It's more than a week later and all I've received so far is the auto-reply email. It said a client care agent would respond within 2 days. Incident ***8.
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Capitec Bank's replyOfficial
07 Jul 2015, 08:27Hello shivanj,
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply07 Jul 2015, 08:27
Official
Hello shivanj,
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank