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PORTIA M

1 reviews | Active since Sept 2017

12 Oct 2017, 11:44

No response from Capitec regarding my job applications. I have been applying since early this year but have received no repsonse.

I have been applying since early this year but have received no response. Not even a rejection email. I raised this issue and the complaints attempted to solve the issue by requesting for my CV via email but nobody is responding to my emails. Nobody is saying whether they have received my CV in good order or not and nobody is updating me of the process to follow.

Why do you have job portal if you don't use it?

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Replies (2)
Capitec Bank
Capitec Bank's reply12 Oct 2017, 12:34
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Nondi Tsholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

PM
PORTIA M's update14 Nov 2017, 08:50
Reviewer Update
Good day I received an SMS last week informing me that I will get a call in the next three days inviting me to an assessment. Three days have passed and nobody has called me. Capitec positions in East London are very rare and my worry is that I will get called when the position no longer exists just to tell me that I will be considered in the next recruitment round. It is such a mission to get responses for job applications and if you miss a call from Capitec, they never call you back. I am very disappointed