IB
I B

1 reviews | Active since Jul 2011

27 Nov 2019, 14:10

NO response from Capitec RE Hellopeter review

I have not received ANY feedback on my issue. I have sent my details to the "Complaint Manager Officers" THREE times now with absolutely no success. If this goes on I will have no choice but to close my account (and investments) and move my business elsewehere.

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 Nov 2019, 11:00
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply05 Dec 2019, 12:28
Official
Good day I B,

As communicated , the matter has been resolved.

Kind Regards,
Complaint Management
Capitec Bank