RR
Rayan R
1 reviews | Active since Mar 2009
24 Aug 2015, 11:55
No response from anyone
I app**** for a loan<br> <br> 12Aug - I received and sms from Ebrahil Abels saying that I am pre-qualified and need to email him some documents<br> <br> 14-Aug - I emailed the documents and got no response<br> <br> 18-Aug - I emailed customer care to for feedback and are yet to get any response<br> <br> Apart from the sms I have received no response or feedback from anyone. This really is pathetic service!
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Capitec Bank's replyOfficial
24 Aug 2015, 13:55Hello dreamz,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply24 Aug 2015, 13:55
Official
Hello dreamz,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank