Hellopeter
Share Your Experience
ZM
Zaza M

1 reviews | Active since Dec 2013

22 Nov 2019, 14:28

no response

I don't understand how can i try calingl capitec forex for the whole day with no response. By the time someone responded they hanged up in the middle of a conversation. i'm still trying to get hold of them. Frustrating

0
Replies (3)
Capitec Bank
Capitec Bank's reply27 Nov 2019, 14:43
Official
Hi  Zaza M

Thank you for providing me with an opportunity to look into your matter.

Kindly be advised, I've been trying to contact you but you've been unreachable. 
 
Please return my call on the number provided in the SMS sent to your contact number. 
 
Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply12 Dec 2019, 15:59
Official
Good day Zaza M

We have attempted to contact you to no avail. 

Please advise of a suitable time to contact you and a preferable method.

Kind regards 
Capitec Bank

Capitec Bank
Capitec Bank's reply18 Dec 2019, 09:22
Official
Good day Zaza M

We have attempted to contact you to no avail. 

Therefore, we are unable to resolve your complaint and will be regarding this matter as closed. 

Should you have any further queries, feel free to contact us.

Kind regards 
Capitec Bank