No response!!!
Today I spent 20 minutes on the phone without any response, that's a new record for me.
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Capitec Bank's replyOfficial
22 Feb 2016, 08:32Hello mdkaptured,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply22 Feb 2016, 08:32
Official
Hello mdkaptured,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank